During the Uvalde shooting, an off-duty federal agent’s spouse texted him for assist. “I requested my barber if he had a gun,” he mentioned.

Jacob Albarado was in his barber's chair when each males got text messages about the capturing unfolding at Robb Elementary College in Uvalde, Texas, final week. "There's an active shooter. Help. Love you," Albarado's spouse Trisha stated in three messages at 11:41 a.m.

She's a fourth grade trainer on the college, and their daughter is a scholar there.

"I requested my barber if he had a gun," Albarado, a U.S. Customs and Border Safety agent, advised CBS News on Wednesday. He had attended an awards ceremony at the school earlier that morning and was off duty, along with his weapon at residence.

The barber did have a gun. Albarado took it, a shotgun, and they rushed to the chaotic scene. Police officers had been already there, and Albarado began helping.

"Children are popping out the windows," he said.

With individuals fleeing to a funeral house throughout the street, Albarado stated he wished to get inside the school as fast as he may.

"I was performing as a husband and a father," he mentioned.

His spouse let him know she made it to the funeral residence, but she instructed him their daughter was locked in a faculty restroom.

"I didn't know what restroom," Albarado stated.

He finally realized his daughter was in a restroom situated inside her classroom. Albarado met up with two officers near the classroom.

"We need to get the kids out of right here," Albarado mentioned he told the officers. "… The shooter's over there. We have to get the kids out. That is our time."

The officers began opening classroom doors, and Albarado mentioned he guided individuals to security.

"First classroom, second classroom, third classroom, saw my daughter," Albarado stated. "Reduction. Large aid."

He hugged and kissed her, and soon she was heading to the college parking lot.

Whereas Border Patrol brokers had been on the team that breached the classroom where the gunman was holed up, Albarado wasn't in that group.

"I didn't have my gear, and so it wouldn't have been a smart decision for me to get into the building," he mentioned. "I didn't have my vest. A shotgun's not a ok protection."

During a press conference last week, the top of the Texas Division of Public Safety mentioned the college district's police chief didn't initially send officers into the classroom where the gunman was located because he thought it was now not an active-shooter situation. The U.S. Justice Department is conducting a evaluation of the police response.

For his part, Albarado said he wasn't able to evaluate the response.

"I know my fellow officers," he said, "and … to me, heart of hearts, I consider they have been doing every thing of their power they may do."

Alex Sundby is a senior editor for CBSNews.com